| Product Families: |
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Productive Software Solutions
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| Testimonials: |
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Context: From a customer, after I had transformed data from one database to another: |
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“I did take a bit more time to examine the data files that Dave provided. As far as I can tell, these are all in the expected format and it’s impressive to nearly 20,000 menu items being extracted. One improvement over the earlier versions of the extract files is that ‘null’ fields are being delivered as empty fields rather than being populated with the text “NULL”. That makes it much easier to read and simplifies the data handling. (Dave may have made that improvement earlier, but this my first opportunity to really appreciate it.) Also, the updated documentation that Dave provided looks very good.” |
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Context: From a customer, upon hearing of my departure from my former position: |
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Dave
Good Morning!
Words cannot express my gratitude for all you have done for our district and just all that I have learned from you. I never worried too much about venturing out there because I knew in the back of my mind that you were always there and could help me resolve any issue.
It will take some adjusting to realize that I no longer have that safety net.
In my opinion and from my point of view you are irreplaceable. I will miss your yearly visit and the conversations via phone. You made my job infinitely easier and in the time we had together had come to see you as a friend and a part of our family.
All the best to you and please do not forget us as we will never forget you.
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(another customer responded/posted): |
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“I could be this customer! Whoever this is has captured many of the same points I would have made. Dave Wood's customer service is amazing, always going above and beyond while never making me feel like he was going out of his way.” |
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Context: From a product manager, after I had done a demo of an upcoming product release: |
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“I think you did a great job with the demo and summing up that we did a lot in this version for them.” |
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Context: From a call center supervisor, for whom I had created a “SQL familiarity test” for him to use with potential hires: |
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“This is excellent! I really appreciate you taking the time and getting it to me so quickly! I’ll keep you in the loop with how the applicants do with it, and give some feedback.” |
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Context: From a sales manager, after I had done a product overview geared to customer training: |
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“This is a model of how things should be done. Nice.” |
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Context: From a facilities manager, after I had found electronic parts thought to be unavailable: |
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“Thanks so much for your help Dave. I can always count on your contributions to not only provide great help to our customers, our business, and taking the time to help my department also.” |
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Context: From a customer, from a customer satisfaction survey: |
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“I really appreciate the wonderful service and support that we get from our Account Specialist, David Wood. He is definitely an asset for (company name).” |
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| Have you ever thought to yourself: "I wish I had a program that would..." ? |
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